Privacy policy

Privacy policy

Last updated: February 15, 2026

This Privacy Policy describes how Smokeforges ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://www.smokeforges.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the updated version on this page and revise the "Last updated" date above.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information from various sources. We use this information to process orders, communicate with you, comply with legal obligations, enforce our terms of service, and protect both our customers and our business.

What Personal Information We Collect

Information You Provide Directly:

  • Contact details, such as name, shipping address, billing address, phone number, and email address

  • Order details, including purchase history and payment confirmation

  • Account information, such as login credentials and security-related details

  • Communications with our customer service team

Information Collected Automatically:
We automatically collect certain information when you interact with our Site, including device information, browser type, IP address, and usage data. This information is collected through cookies and similar technologies to support site functionality and analytics.

Information from Third Parties:
We may receive information from service providers, payment processors, carriers, or marketing partners that assist us in operating our Services.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process and fulfill orders

  • To provide order updates, account notices, and policy-related communications

  • To provide customer support and respond to inquiries

  • To conduct marketing and advertising activities, where permitted by law

  • To detect fraud and maintain security

  • To comply with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, analyze performance, and improve user experience. You can manage or disable cookies through your browser settings. Please note that some site features may not function properly if cookies are disabled.

How We Disclose Personal Information

We may share your personal information with:

  • Service providers and vendors who perform services on our behalf, such as payment processing, shipping, and website hosting

  • Business and marketing partners, where permitted by law

  • Affiliates within our business operations

  • Government authorities or regulatory bodies when required to comply with legal obligations

We do not sell sensitive personal information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. Smokeforges is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute protection.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, accounting, or regulatory requirements.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections or deletion of your data

  • Request a copy of your data in a portable format

  • Object to or restrict certain types of processing

  • Withdraw consent where applicable

  • File a complaint with a data protection authority

To exercise these rights, contact us at info@smokeforges.com. We may need to verify your identity before fulfilling your request.

Analytics & Advertising Opt-Out

You may opt out of certain analytics and advertising tracking through the following tools:

Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Network Advertising Initiative Opt-Out: https://optout.networkadvertising.org
Digital Advertising Alliance Opt-Out: https://optout.aboutads.info

International Users

Your personal information may be transferred to and processed in countries outside your place of residence. We take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

Contact Information

Store Name: Smokeforges
Email: info@smokeforges.com
Phone: 833-777-2962
Customer Service Hours: Monday–Friday, 8:00 AM – 5:00 PM (PST)
Response Time: We aim to respond within 1–2 business days

Smokeforges is operated by Seven Star Digital LLC, and operates in California.