+1 833-777-2962
CUSTOMER SUPPORT
Privacy policy
Last updated: March 15, 2026
This Privacy Policy describes how Smokeforges ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or make a purchase from Smokeforges, or otherwise communicate with us through our services.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When updates are made, we will revise the "Last updated" date at the top of this page.
How We Collect and Use Personal Information
To provide and improve our services, we collect personal information from various sources. We use this information to process orders, communicate with customers, comply with legal obligations, maintain security, and operate our business.
What Personal Information We Collect
Information You Provide Directly
Information Collected Automatically
We automatically collect certain information when you interact with our website, including device information, browser type, IP address, and website usage data. This information may be collected through cookies and similar technologies.
Information from Third Parties
We may receive information from service providers, payment processors, shipping carriers, analytics providers, and marketing platforms that assist us in operating our business.
How We Use Personal Information
Shopify as Our Platform Provider
Our website is hosted on Shopify. Shopify processes certain customer data on our behalf, including order information, payment processing data, and website activity necessary to operate the store.
Third-Party Service Providers
We share personal information only as necessary to operate our business and fulfill customer orders.
We do not sell personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, analyze performance, and measure advertising effectiveness.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Analytics and Advertising Opt-Out
You may opt out of certain analytics and advertising tracking tools through the providers directly.
How We Disclose Personal Information
We may share personal information with the service providers described in this Privacy Policy to operate our business and fulfill customer orders. We may also disclose information when required by law or to protect the rights, safety, or property of Smokeforges, our customers, or others.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes outlined in this Privacy Policy or as required by law.
When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Security of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
To exercise these rights, contact us at info@smokeforges.com. We may verify your identity before processing your request.
California Residents — CCPA Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, access, correct, delete, and limit certain uses of personal information.
Smokeforges does not sell personal information.
To submit a privacy request, contact us using the information listed below.
Do Not Sell or Share My Personal Information
Smokeforges does not sell personal information. We may use limited advertising measurement and analytics tools to understand advertising performance and website usage.
Third-Party Websites
Our website may contain links to third-party websites. Smokeforges is not responsible for the privacy practices or content of third-party websites.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
International Users
Your information may be processed in countries outside your place of residence, including the United States. We take reasonable measures to protect personal information in accordance with applicable laws.
Governing Terms
This Privacy Policy works alongside our Terms of Service. If there is a conflict between the two policies, the Terms of Service will apply where permitted by applicable law.
Data Sharing
Customer data is not shared with third parties for promotional purposes beyond what is described in this Privacy Policy.
Mobile opt-in and consent data are not shared with third parties.
Messaging Terms and Conditions
By providing your phone number and opting into SMS communications, you consent to receive informational and promotional text messages from Smokeforges regarding orders, account updates, and products.
Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance.
Consent is not a condition of purchase.
Contact Information
Business Name: Smokeforges
Business Address: 120 Newport Center Drive, Newport Beach, CA 92660
Email: info@smokeforges.com
Phone: 833-777-2962
Customer Service Hours: Monday–Friday, 8:00 AM – 5:00 PM (PST)
Response Time: We aim to respond within 1–2 business days
