+1 833-777-2962
CUSTOMER SUPPORT
Last updated: March 3, 2026
This Payment Policy explains the accepted payment methods, payment processing procedures, and payment security practices for purchases made through Smokeforges.
Smokeforges currently accepts the following payment methods:
All payments are processed in United States Dollars (USD).
Split payments or combined payment methods may not be available unless specifically offered during checkout.
Payment must be completed at the time of purchase. Orders are not processed or shipped until payment authorization has been successfully received.
If a payment is declined or unsuccessful, the order may not be processed.
If you experience payment issues, we recommend:
Smokeforges may cancel orders where payment authorization cannot be completed or verified.
Some payment methods may place a temporary pre-authorization hold before the final transaction is completed. These temporary holds are controlled by the payment provider or financial institution and typically resolve automatically if the transaction is not completed.
All prices displayed on the website are listed in United States Dollars (USD).
Applicable taxes and shipping charges are calculated and displayed during checkout before order confirmation.
International Cards and Currency Conversion
If you use a non-USD payment method or international card, your financial institution may apply currency conversion or foreign transaction fees.
Promotional Pricing
Discounts, promotional pricing, and sale pricing apply only during the active promotional period and must be applied during checkout.
Smokeforges uses secure payment processing technology, including SSL encryption and trusted third-party payment providers, to help protect payment information during transactions.
Smokeforges does not store full payment card details on its servers.
Our website operates on Shopify, and certain transactions may be processed through Shopify Payments or other authorized payment providers.
Refunds are handled according to our Return & Refund Policy.
Approved refunds are generally issued to the original payment method used during checkout.
If you believe there is an issue with a transaction or unauthorized charge, please contact Smokeforges so our support team can review the matter with you.
We are committed to resolving payment concerns fairly and promptly.
To help prevent unauthorized transactions and protect customers, Smokeforges may review, hold, or cancel transactions that appear fraudulent or unauthorized.
Additional verification may occasionally be required before certain orders are approved for shipment.
This Payment Policy works alongside our Terms of Service and other store policies.
Business Name: Smokeforges
Business Address: 120 Newport Center Drive, Newport Beach, CA 92660
Email: info@smokeforges.com
Phone: 833-777-2962
Customer Service Hours: Monday–Friday, 8:00 AM – 5:00 PM (PST)
Response Time: We aim to respond within 1–2 business days
