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Terms of service
Last updated: March 17, 2026
Overview
Throughout this website, the terms "we," "us," and "our" refer to Smokeforges. By accessing or using our website and services, you agree to these Terms of Service and the policies referenced within them.
These Terms apply to all visitors, customers, and users of the website.
If you do not agree to these Terms, please do not use the website or services.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your place of residence or have permission from a parent or legal guardian.
You may not use our products or services for unlawful purposes or violate any applicable laws or regulations while using the website.
Accepted Payment Methods
Smokeforges offers multiple secure payment options for checkout.
All payments are processed in United States Dollars (USD).
Payment Processing
Pricing and Currency
Secure Payment Processing
Smokeforges uses secure third-party payment providers and SSL encryption to help protect payment information. Smokeforges does not store full payment card details on its servers.
Refunds and Chargebacks
Refunds are handled according to our Return & Refund Policy. If you believe there is an issue with a charge, please contact us at info@smokeforges.com so we can review the matter with you.
Fraud Prevention
To help prevent unauthorized transactions, Smokeforges may review, hold, or cancel orders that appear fraudulent or unauthorized. Additional verification may be requested for certain transactions before shipment.
General Conditions
We reserve the right to refuse service in situations involving suspected fraud, abuse, unlawful activity, or violations of these Terms.
Payment information is encrypted during transmission.
Accuracy of Information
We work to keep website information accurate and current, but occasional errors or updates may occur. Product availability, specifications, pricing, and content may change without notice.
Products and Services
Certain products may be available exclusively online and may have limited quantities. Purchases remain subject to our Shipping Policy and Return & Refund Policy.
Billing and Account Information
You agree to provide accurate billing, shipping, and account information so we can process orders and communicate with you when necessary.
Third-Party Tools and Links
Our website may include links or access to third-party services and websites. Smokeforges is not responsible for third-party content, services, or policies.
User Submissions
If you submit reviews, feedback, or other content, you grant Smokeforges permission to use and display that content in connection with operating the business.
You agree not to submit unlawful, abusive, defamatory, or harmful content.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Prohibited Uses
You may not use the website or services:
Intellectual Property
All content on this website, including text, graphics, logos, images, product photographs, and design elements, is owned by Smokeforges or its content suppliers and is protected by applicable intellectual property laws.
The Smokeforges name and branding may not be used without written permission.
If you believe content on this website infringes your intellectual property rights, contact us at info@smokeforges.com.
Disclaimer and Limitation of Liability
Products and services are provided on an "as available" basis.
While we work to maintain accurate information and website functionality, Smokeforges does not guarantee uninterrupted or error-free operation of the website.
To the extent permitted by applicable law, Smokeforges is not responsible for indirect, incidental, or consequential damages resulting from the use of the website, services, or products.
Some jurisdictions may not allow certain liability limitations. In those jurisdictions, limitations apply only as permitted by applicable law.
Dispute Resolution
If a dispute arises, please contact Smokeforges first at info@smokeforges.com so we can attempt to resolve the matter directly.
Disputes that cannot be resolved informally may be resolved through arbitration or another legally permitted dispute resolution process under applicable California law.
Nothing in these Terms limits any rights available under applicable consumer protection laws.
Indemnification
You agree to be responsible for claims, damages, or expenses resulting from your violation of these Terms or misuse of the website.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply.
Termination
These Terms remain effective unless terminated by either you or Smokeforges. We may suspend or terminate access to the website for violations of these Terms or unlawful activity.
Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the agreement between you and Smokeforges regarding use of the website and services.
Changes to Terms of Service
We may update these Terms from time to time by posting updates on this page.
SMS Terms
By providing your mobile number and opting into SMS communications, you consent to receive order updates, customer service messages, and promotional communications from Smokeforges.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Contact Information
Business Name: Smokeforges
Business Address: 120 Newport Center Drive, Newport Beach, CA 92660
Email: info@smokeforges.com
Phone: 833-777-2962
Customer Service Hours: Monday–Friday, 8:00 AM – 5:00 PM (PST)
Response Time: We aim to respond within 1–2 business days
